Dronfield-based chartered financial planners, Belmayne, are supporting an industry-wide initiative to recognise vulnerability and ensure all consumers receive high quality advice.
The independent firm has signed up to the newly created Financial Vulnerability Taskforce, demonstrating its commitment to recognise and respond appropriately to those in vulnerable situations.
Launched by the Personal Finance Society, the initiative has launched a kitemark consumers can use to identify advice firms with high standards of professionalism and the technical knowledge to help vulnerable clients.
Members of the taskforce must abide by its charter, which comprises nine principles setting out how they should work. It requires firms to acknowledge vulnerability in all its forms, behave sensitively and use their best endeavours to deliver positive outcomes.
Belmayne partner, Ben Smalley, said: “We are committed to the fair treatment of all our clients and recognise there are a myriad number of ways people can find themselves in a vulnerable situation, be it temporarily or permanently, such as illness, divorce or the sudden acquisition of wealth.
“We need to be cognisant of vulnerability, especially in these uncertain times and by signing up to this taskforce, we hope to reassure clients they can trust us to provide the highest quality service and fully understand their unique financial situation.”
The Personal Finance Society is the professional body for the financial advice industry and promotes ethical behaviour and best practice.
For more information about Belmayne’s commitment to the Financial Vulnerability Taskforce, telephone (01246) 298181, visit www.belmayne-ifa.com or follow the firm on Twitter, @belmayneifa.