BigChange, the mobile workforce management company, has appointed Jo Godsmark as its Chief Operating Officer. Jo will lead the company’s customer-facing activities in this new role, managing teams responsible for implementing BigChange’s award-winning JobWatch technology and training users, as well as its account management, customer service, and consulting activities.
A fellow of the Chartered Institute of Logistics & Transport, Jo has 30 years’ experience working in manufacturing, supply chain and logistics environments. She has previously worked for Mars Inc. and the Ford Motor Company, Jo joined BigChange in January 2019 with the acquisition of her company Labyrinth Logistics Consulting.
Jo’s promotion coincides with a prolonged period of growth at BigChange. The company was recognised recently as one of the UK’s fastest-growing privately-owned technology businesses, with annualised sales growth of 77 percent over the last three years.
Martin Port, founder and CEO of BigChange, comments: “Jo has made a big impact at BigChange, integrating Labyrinth successfully and expanding our consulting capabilities. With the continued growth of BigChange, it has become increasingly important to have someone of Jo’s calibre looking across the operational side of the business to ensure that it runs smoothly for our customers.”
Jo Godsmark comments: “I am very excited to take on this new role at BigChange. This is clearly a company going in the right direction, creating growth, new opportunities and incredible value for customers. I’m looking forward to supporting that further by working across the BigChange business.
BigChange provides a pioneering mobile workforce management management system called JobWatch that is used by over 1,000 organisations and 35,000 individual users globally. JobWatch combines CRM, smart job scheduling, vehicle tracking, and a series of mobile applications to eliminate paper record keeping, automate manual processes, and facilitate collaboration between companies on the go. BigChange works primarily with organisations in the construction, facilities management, field service, transportation, logistics, and waste management industries.